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On-Line Steward Manual
1.
Rights and
Responsibilities of a Union Steward
• Negotiator
• Leader
• Educator
•
Communicator
•
Organizer
Signing Up The Non-Member
Answers
To Objections About Joining The Union
• Political
Activist
• Welcome
Committee
2.
Establishing Yourself In
The Role Of Steward
3.
New Stewards Take Note
4.
Goals Of A Union
Steward
5.
Listening to Others
6.
Nobody's Perfect --
20 mistakes that shop stewards make
7.
Ten
Mistakes a Job Steward Should Never Make
8.
Make Sure That Members
Know When To Ask For A Steward
• When
Questioning by the Boss Could Lead to Discipline... Ask for a
Union Steward
9.
What is a
Grievance?
10.
Past Practice Issues
• Can Employers
Change the Rules in the Middle of the Game?
11.
Get It in Writing
12.
The Grievance
Interview
13.
Handling
Grievances
14.
What Does "No" Really Mean
15.
Writing a
grievance
16.
Resolving Issues
Early
17.
Dozen Points
on Grievance Presentation
18.
Ten Rules to Prepare
Witnesses for the Grievance Hearing
19.
Seven Ways To Lose A
Winning Grievance
20.
When the Member
Doesn't Have a Grievance
21.
The Disciplinary
Interview
22.
Preparing Discipline
Cases
23.
The Steward's Role at a
Disciplinary Hearing
24.
Documenting Discipline:
What the Bosses Do
25.
Insubordination - A
Dozen Questions to Ask
26.
How Can They Make My Life
Miserable?
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