Issues with eWorkplace
 

  1. Sometimes it doesn't seem to pay employees right, so we have to reset and reentry. Specifics needed.

 

  1. Managers are getting upset about having to approve more than once.  After they approve, they do not want anyone to be able to change anything. 
  2. The review screen shows at the time right way to pay but in the body of the screen, it seems to duplicate.  Can be deleted We’ve provided examples to WorkBrain and they’ve gotten read access to our production database so they can try to determine why this is happening.
  3. Have to check the system way too much, to make sure things are right.  This is just as frustrating to Employee Accounting as it is to the field.  We are doing just as much checking, even more, because we’re trying to looking at all employees current using eWorkplace.  I’ve had several discussions with WorkBrain about this and I’ve made it very clear how I feel about some of the “unexplainable” happenings.  I’ve been told that the upgrade will significantly improve the situation – we’ll see.  I can say that I am impressed with the upgrade project manager and I think he will get resolution to any items that we still have problems with after we implemented the upgrade.

 

  1. We understand that eventually Eworkplace will stop picking up overtime & leave if not approved.  We need to know in advance, the effective date of this change.  Leave will always be paid, even if it’s not approved, because it is a component of straight time and we have to pay straight time.  We will certainly notify you in advance of turning on the code to drop pay for overtime if it’s not approved.

 

  1. In the site admin role, all employees show up instead of just Bull Run.  This makes it difficult to get to just the data we need to see.  Not a good idea for TVA-Wide data to be available to all site administrators.  Specifically, which site administrator and where in the system?  The only way this should have throughout the system is if the site administrator has access to “All Employees” and I didn’t see a Bull Run site administrator with this access.  So provide specifics, please.

 

  1. Reports will not let us pull BRF Yard which we need for sick leave reporting and other leave taken.  Report retrieval is by site, team or employee.  What parameters are being entered and who is trying to run the report?

 

  1. COMMENT -- Employees find this very frustrating trying to remember that the meal period is the last 30 minutes of the day when entering leave.  Addressed in item 10.

 

  1. We are currently working w/Shirley Ratliff regarding a report that shows hours and gross pay in Earning and Deductions for all Plant employees instead of pulling each individual check in ePay when we have problems.  A quick glance at an earnings & deductions report gives us a quick way to determine if we have major pay issue problems.  We really need this report.  This was specifically for Bull Run because Kim Howell said that her plant manager wanted her to look at each employee’s E&D before it became available to them.  I think he wanted to know of pay problems in advance.  This was very time consuming so I came up with a report and sent it to Kim, I don’t know how useful it will be, she’s has not provided any feed back.  When I sent it for the 1/13 pay check she didn’t have time to look at it very much so as far as I’m concerned I’ve fulfilled my part of the request.

 

  1. COMMENT -- Review Time Screen - Manual Date Range - We would like to be able to use the date entered until adjustments are completed instead of the system defaulting back to current date each time we select a new employee.  We’ll see if WorkBrain can accommodate this request, it is not something we can change in house.

 

  1. When making adjustments for an employee, you first have to go to the Review screen and reset records and then go to the Time Entry screen to make the adjustments.  When you go to the Time Entry screen it should default to the SSN that you were currently working in rather than the last employee that you made adjustments to.  Same as 21.

 

  1. When we change schedules it should automatically reset the records rather than having to go back to the timesheet and manually resetting the records.  We’ll look at in house, I believe we’d asked for this previously.

 

  1. If review time does not read the rules--- (conflicting info received from different Employee Accounting sources), need to clarify if adjustments (both pay & leave) can be made in review and the rules verified.  If rules are not verified here, need it communicated to all of TVA that no adjustments should be made on this screen. . Day break rules are not applied on review time.  If day break matters affect the rules, then the time needs to be entered through the Time Entry screen, unless you specifically know on which day the segments falls then it can be entered as such on Review time.  I’ll get the EA team together to see what’s being communicated.

 

  1. COMMENT -- We would like for the "Search On" to default to Full Name instead of SSN for the field clerks because we pull by names.  This makes entry much quicker.  Identify which screens because Paula has changed several of them, she cannot change the timesheet screens but we’ll see if WorkBrain will.

 

  1. Also having problems with roles not working correctly - Margie Davis can no longer review time- have contacted Shirley on this.  I’ve looked at this and I don’t see a problem.  I told Nancy West that they can look at their teams to see if Margie has the access she thinks she has, I don’t have the time to look at each of their teams when they can do that themselves.

 

  1. When the default short code is changed to another short code in eWorkplace, it is still showing as the default short code when the actual transaction is viewed on the View Payroll report in IBS.  This work correctly for some employees but not for others.  Provide specifics.  It would be good if you could email the example as soon as you see the erroneous update in IBS so we can look at the timesheet.  I’m wondering if the short code is being entered after the weekly feed to IBS, if so then you should see a credit after the biweekly  payroll feed to IBS.  Specifics, please.

 

  1. Modify the Exception Report to be more like the one in ATR.  It appears that the pay period has to be ended before you can get an accurate Exception Report.  It appears that if you run the Exception Report during the middle of a pay period that you may or may not get exceptions listed for previous days in the current pay period.  The exception report can be run for 1 week or 2 weeks.  I’ve had this tested thoroughly by someone in another organization and she is not having any problem with it.  Please provide specifics or call someone in Employee Accounting if there is doubt about how to run the report.

 

  1. Still need a “Charges to Standard Account” Report like in ATR.  This report has been developed.  I’ve tested it as much as I can and it’s being moved to production.  If problems are encountered with the report, please email specifics to me. 

 

  1. Work Activity Charges and Team Member Listing Reports are still not correct. Specifics please.

 

  1. Doesn't correctly pay shift differentials on weekends for OPEIU employees.  Paula has made a code change and it is ready to be tested in acceptance.  I’m hoping this can be moved to production next week.

 

  1. SLX (Sick Leave - Special Surgery) code doesn't allow one to authorize an employee's time for the particular day the code is used. 

 

  1. RST (Recall from Annual Leave) code doesn't allow one to authorize an employee's time for the particular day the code is used.  Jack Parsons has been asked to look at this rule.  John will be providing me with a schedule of rule fixes early next week.  Some fixes have been put on hold because one of the resources has been India for the past 2 ½ months.

 

  1. Shift Supervisors holiday that rolls back or forward, on occasion, haven't shown up on the day the holiday rolled.  Mentioned Paula testing the nightly holiday processing, this should alleviate this problem.

 

  1. When going from Review Time to Time Entry would like to see a feature that identifies whose time you are looking at along with the SS#.  Will need to discuss with WorkBrain.

 

  1. When I put in overtime early for UOs and AUOs, and then look at that overtime again the following week, the overtime is gone.  How can overtime possibly be entered in advance?  Time is generated a week at a time, for instance, time for the week of 1/6 was generated on Jan 4.  When time is generated, anything other than leave or holiday will be overwritten. 

 

  1. I heard some employees suggest that they'd like to see the employee selection lists within eWorkplace be alphabetized.  On all panels?  Paula will look at this one.

 

  1. When selecting the Manual Date Range on the Review Time screen, request that it would always be defaulted to the current Monday to Sunday week for a combo or daily timesheet.  If one wants to see different date ranges (or day) then change the date range (or day).  Addressed somewhat in item 21.